Aigeo Documentation
Aigeo asks the AI assistants your customers actually use — ChatGPT, Gemini, Claude, Perplexity, Google AI Overviews, Google AI Mode, Grok, DeepSeek and Doubao — the questions your customers actually ask, then measures whether your brand comes up, where it lands in the answer, how it gets described, and who gets recommended instead of you.
These docs explain exactly how that works. Every formula, every denominator, and every case where a number is deliberately left out of an average is written down here, so the dashboard isn’t a black box.
The measurement in one page
Everything on the dashboard rolls up from a single unit: one probe — one prompt, sent to one AI engine, in one region. Each probe is graded independently against a rubric chosen by what the prompt was trying to measure, and the panel averages those grades.
Scoring methodology
Working the product
Reference
Reading the dashboard
Every metric card in the app has a small i next to it. Hover it for the short version of the same methodology documented here — useful when you just need to remember whether Sentiment is scored out of 15 or out of 100.